Due to the custom nature of our wigs, we do not offer refunds. Exchanges are only accepted in cases where the wig is damaged due to our error.

 

Eligibility for Exchange:

We will only accept returns if the wig arrives damaged or faulty as a result of our handling.

 

Return Shipping:

Customers are responsible for return shipping costs. A return label will be emailed to you, and the cost will be deducted from your refund or exchange value.

 

Tracking for Returns:

If you’re returning an item, you must provide a valid tracking number as proof of return. Refunds or exchanges will only be processed once the item has been received and inspected.